Category: COMPUTER REPAIR & SERVICES

 

DIGITAL GEEK

 
  Current Total
Overall A A
Price A B
Quality A A
Responsiveness A A
Punctuality A A
Professionalism A A
Total Reports 7 9
Phone: (443) 451-4296
 
  
 

Company ReportsCompany Reports

Report Date: September 13, 2007
Work Done:
Yes
* More weight is given to a report where work has been completed.
Hire Again:
Yes
Approximate Cost:
$175.00
Description Of Work:
He came to upgrade and speed up my computer.
Member Comments:
Digital Geek, who is Geoffrey Parrish, came on time and stayed for nearly 3 hours. Whatever he did really made a difference. He's a friendly man and obviously very knowledgeable. It was nice that he was able to come to my house for the work. He gave me very good and helpful advice.
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A

Report Date: July 25, 2007
Work Done:
Yes
* More weight is given to a report where work has been completed.
Hire Again:
Yes
Approximate Cost:
$0.00
Description Of Work:
Network server installation. Troubleshooting. Network/Computer Admin.
Member Comments:
Geoffrey was excellent. He was very trustworthy, easy to have around the office, did a very good job and both professional and personable. I would hire him again and I recommend him highly. I wish all professionals were this good.
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A

Report Date: June 12, 2007
Work Done:
Yes
* More weight is given to a report where work has been completed.
Hire Again:
Yes
Approximate Cost:
$937.00
Description Of Work:
Computer was frozen when Mr. Parrish arrived. He got it working again and cleaned up or deleted all but necessary programs. Installed Bitdefender program, installed more memory, an external hard drive to use as a backup, and wireless mouse.
Member Comments:
Geoffrey's communication was excellent. Answered calls himself, called or emailed to confirm, and showed up on time. He explained everything he was doing in "non-geek" terms, made suggestions and recommendations on how to improve my system. When I agreed to certain upgrades, he promptly got the programs and products for me and was back to install them in a few days. His onsite hourly charge is $135.00. I don't have a comparison for this price. His extensive knowledge and experience, both with residential and businesses make him a great resource and I would highly recommend him.
Overall A
Price B
Quality A
Responsiveness A
Punctuality A
Professionalism A
Additional Questions Answered when completing this reportAdditional Questions Answered when completing this report

How much did the final cost compare to the original estimate? right on

How does the value of the work compare to the price? I got exactly what I paid for

How far in advance did you schedule the work? within a week

Did you find the company through Angie's List? yes

If yes, which source(s)? website

Why did you choose this contractor?
 location

Have you used this company before? this is the first time I've used this company

What did you like most about this contractor: Reliability

What did you like least about this contractor: Nothing

What surprises came up during the course of the work: None

What words of advice would you give other members considering this contractor: Call him, even for just an estimate

What words of advice would you give this contractor: Keep doing what you're doing.....


Report Date: December 01, 2006
Work Done:
Yes
* More weight is given to a report where work has been completed.
Hire Again:
Yes
Approximate Cost:
$475.00
Description Of Work:
Replaced disk drive, removed and installed security software, reconfigured network, added a computer and a printer to the network.
Member Comments:
We had a wireless network with a desktop PC, a laptop PC, and printer. We have had a lot of trouble in the past couple of years, and two other repair services failed to fix them completely. Geoffrey came in and did just that, as well as advising us on steps we could take to have fewer problems in the future. He also added a laptop Mac and an all-in-one to the network. Everything now seems to be working perfectly.
Overall A
Price B
Quality A
Responsiveness A
Punctuality A
Professionalism A
Additional Questions Answered when completing this reportAdditional Questions Answered when completing this report

How much did the final cost compare to the original estimate? n/a

How does the value of the work compare to the price? I got exactly what I paid for

How far in advance did you schedule the work? within a week

Did you find the company through Angie's List? yes

If yes, which source(s)? website

Why did you choose this contractor?
 location

Have you used this company before? this is the first time I've used this company

What did you like most about this contractor: Very pleasant, responsive, knowledgeable, and professional.


Report Date: November 21, 2006
Work Done:
Yes
* More weight is given to a report where work has been completed.
Hire Again:
Yes
Approximate Cost:
$175.00
Description Of Work:
Tracked down, found, and correctly configured the software program to work.
Member Comments:
Had a software problem, not configured correctly to work with a connected s-video card and physical line. Geoffrey logically started with the hardware connections making sure they were correct. He then moved to the software, first windows then the actual program. Mr. Parrish spent well over three hours in my home and found the problem and corrected it. Very knowledgeable, friendly, and courteous with a sense of humor. Would hire him again in a New York minute...
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Additional Questions Answered when completing this reportAdditional Questions Answered when completing this report

How much did the final cost compare to the original estimate? n/a

How does the value of the work compare to the price? I got exactly what I paid for

How far in advance did you schedule the work? within a week

Did you find the company through Angie's List? yes

If yes, which source(s)? website

Why did you choose this contractor?
 other:

Have you used this company before? this is the first time I've used this company

What did you like most about this contractor: His efforts, at one point he thought he may not be able to correct the problem and stated there would be no charge if he didn't fix it.

What did you like least about this contractor: N/A.

What surprises came up during the course of the work: After almost three hours, stating no charge if not repaired...

What words of advice would you give other members considering this contractor: You can trust the man....

What words of advice would you give this contractor: Don't change your attitude with clients or your fairness. It will quickly add more and more clients to your base.

This is your space. Feel free to give us your two cents ... or quote your favorite movie: Glad I found Angie's List which leads to a 99% chance of finding the better contractors the first time out.


Report Date: September 14, 2006
Work Done:
Yes
* More weight is given to a report where work has been completed.
Hire Again:
Yes
Approximate Cost:
$366.00
Description Of Work:
Total amount was for two appointments. Cleaned up, reconfigured, suggested/installed programs and software and gave advice.
Member Comments:
Polite, efficient, personable and knowledgeable.
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A

Report Date: August 09, 2006
Work Done:
Yes
* More weight is given to a report where work has been completed.
Hire Again:
Yes
Approximate Cost:
$260.00
Description Of Work:
Repaired e-mail and overall computer function.
Member Comments:
Geoff did an incredibly thorough job fixing my mother's computer. We would most definitely use him again!
Overall A
Price B
Quality A
Responsiveness A
Punctuality A
Professionalism A

Report Date: September 22, 2005
Work Done:
Yes
* More weight is given to a report where work has been completed.
Hire Again:
Yes
Approximate Cost:
$130.00
Description Of Work:
REMOVED VIRUS AND REINSTALL SOFTWARE.
Member Comments:
THESE GUYS WERE REALLY GREAT AND DID A GREAT JOB. COMCAST MESSED UP OUR COMPUTER AND THIS GUY CAME AND IT WORKS FINE NOW. HE WAS PROMPT AND VERY NICE.
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A

Report Date: August 17, 2005
Work Done:
Yes
* More weight is given to a report where work has been completed.
Hire Again:
Yes
Approximate Cost:
$300.00
Description Of Work:
REPAIRED COMPUTER.
Member Comments:
I WOULD HIGHLY RECOMMEND THEM, THEY KNEW WHAT THEY WERE DOING, WERE RESPONSIVE, AND VERY PUNCTUAL. THEY EXPLAINED THE PROBLEM TO ME, AND CALLED ME AGAIN AFTER FIXING.
Overall A
Price C
Quality A
Responsiveness A
Punctuality A
Professionalism A

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